FREQUENTLY ASKED QUESTIONS

You can request an estimate by filling out the “Contact Us” form on our website.

Depending on the complexity of the job, our estimates take between 2-7 business days to process.

The scope of some of our services includes but is not limited to locations in Winnipeg, Selkirk, Winnipeg Beach, and Gimli.

Please fill out our “Contact Us” form to find out if we offer services in our area.

We have several payment options available. Customarily, clients pay either by cheque or online with their card.

We usually accept payments after the service has been completed.

This matter is entirely up to you. All our technicians are highly respectful and sensitive to the privacy of clients whether they are home or not. A few things to consider would be:

Access: If only the exterior windows are being cleaned and are fully accessible, then there is no obligation for you to be present.

Comfort & security: Each of our technicians is known to be trustworthy and mindful. However, if you are a first-time client, you may want to be present to become familiar with our technicians and how our services are executed, especially if the inside of your property is scheduled to be cleaned.

Payment: Once our services are completed, you will receive are invoice that can be paid online promptly. This means you do not need to be physically present to settle your account. However, it may be best to be present if you are going to be paying by cheque to verify specific details.

Special requests: Some matters/requests may require face-to-face communication and demonstrations. So, it may be best to be present if you have specific instructions you would like to inform our technicians performing the window cleaning.

There is no cancellation fee to reschedule, we do ask for 48 hours' notice in order not to cause any dispatching issues for our techs. Thank you!